Department: Supply Chain Operations
Location: Remote (Open to candidates based in Relief International countries of operation)
Employment Type: Full-Time (12-month fixed term, renewable)
Closing Date: March 9, 2026
About Relief International
Relief International partners with communities affected by conflict, climate change, and disaster to save lives, build resilience, and promote long-term wellbeing.
Operating across 14 countries in Africa, Asia, and the Middle East, the organization delivers impactful programs in:
• Health and Nutrition
• WASH (Water, Sanitation and Hygiene)
• Education
• Livelihoods
These interventions lay the foundation for sustainable community resilience and long-term development.
Relief International remains committed to fostering an inclusive and representative workplace. Applications are strongly encouraged from individuals from minoritized backgrounds and those with lived experience in the contexts where the organization operates.
Role Overview
The Supply Chain Systems Specialist will lead the implementation and support of Relief International’s new Procure-to-Pay (P2P), inventory, and asset management systems across all operational countries.
This role focuses on:
• Implementing Oracle NetSuite Supply Chain modules
• Integrating systems with RI’s NetSuite finance platform
• Piloting and scaling a third-party medical inventory system (IMC PIMS)
• Automating Supply Chain and Operations processes
System implementation will primarily be conducted remotely, with in-country travel where budgets and security conditions allow.
Key Responsibilities
1. NetSuite Supply Chain Implementation
• Lead configuration, testing, and integration of NetSuite Procure-to-Pay, inventory, and asset modules
• Manage system workflows and ensure alignment with organizational processes
• Support global rollout across all RI countries
• Provide post-implementation support and troubleshooting
2. Medical Inventory System Deployment
• Lead the pilot of the IMC PIMS inventory system
• Evaluate pilot outcomes and support scaling across medical warehouses and supported health facilities
• Ensure integration with NetSuite inventory modules
• Strengthen inventory monitoring and consumption tracking
3. Data Management & Systems Governance
• Oversee data collection, cleansing, migration, and validation
• Manage system-level data including users, suppliers, warehouses, products, and workflows
• Develop dashboards, reports, and performance tracking tools
• Ensure accurate real-time system visibility
4. Global Rollout & Training
• Deliver global system rollouts including configuration and go-live support
• Develop and maintain training materials and documentation
• Conduct training sessions for internal and external stakeholders
• Provide structured post-deployment support
5. Stakeholder Coordination & Risk Management
• Coordinate cross-functional stakeholders
• Align expectations across country and global teams
• Identify and mitigate system and operational risks
• Ensure systems enhance organizational efficiency
6. Support Structures & External Partnerships
• Oversee 1st–3rd line support structures for Supply Chain systems
• Act as focal point for external support partners
• Collaborate with the Global IT Automation Specialist to automate Supply Chain forms using Microsoft Forms
• Strengthen integration across systems and platforms
7. Process Strengthening & Policy Development
• Review and enhance global and local supply chain practices
• Support revisions to Supply Chain and Operations policies
• Embed cross-functional ways of working
• Support emergency responses and emergency deployments as required
Candidate Profile
The ideal candidate will demonstrate strong ERP implementation expertise, project management capability, and technical knowledge of procurement and inventory systems.
Essential Experience
• Significant experience implementing Oracle NetSuite Procure-to-Pay or similar global ERP P2P systems across multiple countries
• Proven experience implementing global inventory management systems
• Strong project management expertise including documentation, risk management, stakeholder engagement, and budget oversight
• Technical understanding of procurement and inventory processes
• Advanced Microsoft Excel proficiency
• Experience delivering structured training programs
• Ability to work collaboratively across diverse, multi-location teams
• Strong communication, negotiation, and presentation skills
• Willingness to travel up to 30% internationally
Desirable Qualifications
• Experience in humanitarian supply chain and logistics
• Ability to work in English (required); French and/or Arabic advantageous
Safeguarding & Recruitment Standards
Relief International is committed to safeguarding and upholding humanitarian principles, including the prevention of sexual exploitation and abuse. All staff are expected to adhere to the organization’s Code of Conduct.
Pre-employment checks include:
• Criminal records self-declaration
• Reference checks
• Possible police and qualification verification
Compensation & Benefits
Relief International offers competitive salary and benefits packages aligned with local labor markets. Salary ranges will be disclosed to shortlisted candidates during the recruitment process.
Application Process
Applicants must submit:
• Updated CV
• One-page cover letter outlining interest and suitability
Applications must be submitted via the official job posting page before March 9, 2026.
Why Apply?
This role presents a strategic opportunity for an experienced systems implementation specialist to lead global supply chain transformation within a humanitarian organization operating in complex and high-impact environments.
If you have expertise in ERP implementation, supply chain systems, and global operations management — this is an opportunity to drive meaningful transformation at scale.
